iValue Infrastructure Managed Services (IMS)
To meet the specific requirements of our commercial clients, we provide tailor-made bundles of services. Since we’re aware that our clients’ needs for specialised services are always expanding, we regularly introduce new, tailor-made products and services.
Enterprise-grade, procedure-driven cloud, on-premises, and hybrid infrastructure management
Private cloud, multi-cloud, hybrid-cloud, and public cloud models each have their advantages and disadvantages, contributing to the overall increased complexity of today’s IT infrastructure during the past few years. Companies struggle to make good use of their IT infrastructure because of the rapid pace at which new technologies are developing and the resources that must be allocated to their administration. However, things need not be this way.
We at iValue InfoSolutions provide comprehensive network, security, database, OS, backup, and other enterprise IT infrastructure monitoring and management.
Networking and security
- Maintenance and troubleshooting of LAN, WAN, WLAN, VPN and IP Telephony
- Monitoring network activity and performance
- Configuration, management and optimization of routers, switches, and other network devices
- Network penetration testing, risk analysis, and benchmarking
- Consulting, integration, deployment, and management of Software Defined Networks
- Monitoring and maintenance of intrusion detection and prevention systems
- Deployment, administration, and maintenance of next-generation firewalls
Compute and storage
- Consulting, capacity planning, and installation of servers
- Maintenance of servers — OS and security patch updates
- Server upgrades
- Vendor management for incident resolution
- Configuration and maintenance of Direct Attached Storage (DAS), Network Attached Storage (NAS) and Storage Area Networks (SAN)
- Server and storage performance analysis and optimization
- Fine-tuning of storage and servers
Database
- Tier-based approach to customize our solutions for your needs
- Skills across Oracle, Oracle EBS, SQL server, MySQL and NoSQL – Mongo DB
- Database environment management
- Schema level change management
- Database administration — user, backup, and security
- Database backup and Disaster Recovery (DR)
- Database performance tuning and optimization
- Monitoring of database space and logs
Backup and DR
- Data protection design, monitoring, and management
- Periodic data backup, validation, and consolidation
- Application and storage server replication – onsite and cloud
- Native backup and restoration of storage and servers
- System and file level recovery
Virtualization
- Virtual resource allocation and planning
- Workload management and optimization
- Monitoring and troubleshooting of virtual resources
- Building of automation capabilities
Cloud services
- Cloud architecture consulting and the selection of a cloud vendor
- Cloud infrastructure administration and operations
- Cloud security and compliance management
- Cost optimization
- Cloud utilities and tools management
Operating systems
- Support for Windows server, Linux and Unix OS (HP-UX, AIX, Oracle/ Solaris)
- Performance administration and uptime optimization
- Installation and configuration of OS
- Patch management
- Upgrade management
- Vendor management